About
Crestos Care Ltd provides specialist support in community living service with a caring and therapeutic approach to meet the needs of people who have a learning disability (cognitive impairment) with complex behavioural problems, forensic history/offending behaviour or autistic spectrum disorder. Crestos Care Ltd is ideally suited as a community service to enable people with learning disabilities and/or autism to live in their own homes of choice and community or in a residential home that appropriately meet their needs. We aim to empower people to live as independently as possible through adopting a person-centred approach, listening to people’s needs and treating everyone with dignity and respect. We provide a needs-led support to people with learning disabilities and/or autism and additional complex needs.
Our mission
We support our service users to live their lives to their full potential by promoting their independence and enabling them to keep mentally and physically well.
To provide a consistently high standard of holistic care in line with best practice models of care for personal development, quality of life and safe support in the community in such a way that:
·We will enable people who use our services to maximise their potential to its fullest and live a meaningful life as they wish and empower them to manage their health and wellbeing.
·Keeps our service users safe from avoidable harm.
·Provides the best possible experience.
·We facilitate and enable opportunities for the service user to experience social skills, be part of the community they live in where they are valued as equal citizens and gain a voice regarding decision making about their care and lifestyle choices.
·Service users are supported to exercise their own human and civil rights and to fulfil their social responsibilities.
·Maximise rehabilitation by the development of skills to achieve individual potential, have greater personal control and independent living where this is possible.
Our vision
To provide excellent care that achieves best outcomes for our service users and create a safe community that makes them happy.
How we will achieve this:
·We will always put our service users at the heart of how we provide our care.
·We will actively listen to what our service users, their families and all those involved in their care tell us by working in partnership with them and ensure that we provide a positive experience to them.
·We will continuously work towards and achieve the goals that are important to our service users and all those that matter to them.
Our Values
TEAMWORK
We work together as a group to successfully complete our tasks and goals. We are cohesive as a team; we demonstrate the ability to create a positive working atmosphere and how we recognise the strengths and skills that each team member brings. Adopt the team's goals and care about them as a team. Everyone on the team is committed to the same clear objectives.
RESPECT
We provide care that supports the self-respect of the person, recognising their capacities and ambitions, and does nothing to undermine it. We practice good manners and proper conduct; we demonstrate good behaviour. We take responsibility for our behaviours and owning up to our actions.
INCLUSION
Our approach is that all groups or individuals with differentbackgrounds are welcomed, culturally and socially accepted, and treated equally. We engage with each person as an individual. We have a sense of belonging that is respectful of people for who they are. When people visit us, we want them to feel welcomed and comfortable.
OPENNESS AND HONESTY
We have a high standard of being open, honest, and sincere. We always speak the truth, as much as we are able to, with clarity, care, and kindness. We remain true to our values, take ownership of our feelings. We say what's on our mind in a way that will help us achieve our goals and acknowledge our faults.
COMPASSION
We deliver care that is given through relationships based on empathy, respect and dignity. We demonstrate intelligent kindness that is central to how people see their care. We demonstrate care in practice that listen to people’s wishes, considerate to their beliefs, treating them with dignity, and working in accordance with best interests.